Privacy Policy

You do not need an account, an email address, or any personal details to use LinksConverter — everything works signed out. An account is optional, and exists only to raise your upload limit, keep your later jobs from waiting behind other people's when you convert a lot, remember your preferred settings and, if you buy one, hold your Pro pass. This page lists what we collect and keep, how long we keep it, and who else sees it. It was rewritten on 4 October 2026: the earlier version said request URLs were masked in our logs. They were not then; from that day, links in page addresses are blanked before the web server writes its log.

Files

When you paste a link or upload a file, our servers fetch or receive it and convert it. Files are scanned for malware with ClamAV, except video and audio over 1 GB, which are rebuilt with ffmpeg and delivered without a scan (the download page says so); other files over 2 GB are held back. The result is kept on encrypted object storage and permanently deleted 2 hours after it is ready — 6 hours for a result over 2 GB, and 24 hours for a job started with a Pro pass. The cleanup that deletes files runs every 15 minutes, so a file is normally gone within 15 minutes of its time being up. The download link works for anyone who has it until the file is deleted, so share it only with people you would hand the file to.

If a job fails and you leave your email so we can retry it, that job's file is kept for up to 7 days, long enough for the retry and for the link we email you, which also lasts up to 7 days. Retrying stops after 3 days; once it has, the link and file name are removed from the request, and what is left (your email, the format and whether it worked) is deleted 30 days after you made the request.

Nobody opens or reads your files: the scan and the conversion are automatic. We never sell or rent your files or links.

What we collect and keep

• Server logs. Our web server records each request: the time, your IP address, the page requested, your browser's user agent, the page you came from, and your country. A link inside an address (as in a pre-filled converter or player link) is blanked before the line is written. We use these logs to keep the service running, stop abuse and count visits, and keep them for up to 30 days. Our application logs, which do record the links being converted, are kept for about a week.
• Job records. For each conversion we keep the link you pasted (or the name of the file you uploaded), the format, the title and thumbnail the source gave us, the files we found when a link was a page, whether it worked, and when. After a week the record is cut down to the site the link was on (for example youtube.com) or the type of the file you uploaded (for example .mov), the format and quality, the result's size and length, whether it worked and was downloaded, and when; the rest is deleted. A job record holds no IP address and is not linked to an account.
• If you rate a job or report a problem with it, your rating and any note you type, kept with the job's ID. Notes are deleted after 90 days.
• Backups. Database backups, which include job records and accounts, are kept for up to 30 days.
• A rate-limit counter tied to your network address, kept for an hour, so the free limits stay fair for everyone.
• When you open a blog post, a one-way hash of your IP address, browser and language, kept for 12 hours, so a reload is not counted as a second view.
• Aggregate counts, such as the number of files converted shown on the homepage.
• If you ask to be notified when a file is ready, the push address your browser gives us for that one job. It is kept for at most 3 hours, used once, then deleted, and is not linked to an account.

To tell people from automated traffic when we count visits, we look up which network an IP address belongs to, using a public IP-to-network lookup service.

Advertising

There are no ads on LinksConverter.

Cookies and analytics

We use two analytics tools to understand how the service is used so we can improve it:

• Google Analytics — which pages are visited, rough country, and device type. It sets a first-party analytics cookie, and we have enabled Google's email-redaction option so email addresses are never sent.
• Microsoft Clarity — heatmaps and session replays (clicks, scrolls, and mouse movement) that help us spot confusing parts of the interface. Text you type and sensitive content are masked by default, so replays show layout and interactions, not what you typed. It sets its own cookies to recognise a returning browser and join the pages of one visit.

Neither sets its analytics cookies for visitors in the EEA, the UK and Switzerland. Both see the address of each page you open, which includes a link when it is part of the address (as in a pre-filled converter or player link). Your light/dark theme choice is saved in your browser's local storage and never leaves your device.

Accounts, if you choose to have one

Signing in is optional. Nothing on this site requires it, and signing out returns you to exactly the experience above.

If you do sign in, we store: the email address or phone number you verified, an identifier and your profile name from Google if you signed in that way, a one-way hash of your password if you set one (we never store the password itself), and the settings you asked us to remember — your preferred output format and quality. If you play the games on the waiting screen while signed in, it also keeps your best score in each game, so it follows you to another device. For security we also keep a record of each sign-in: when it happened, which method was used, and the IP address it came from. Attempts to sign in (a code sent, a wrong code or password, too many tries) are recorded with the IP address they came from, and on our own admin login with the email address typed, whether or not an account exists; these are deleted after 90 days. If you buy a Pro pass, we also store the date it ends and a record of the purchase: PayPal's order and capture references, which pass you bought, the amount and currency, when you bought it and, if it happens, when it was refunded. We never store your card, bank or PayPal account details — checkout happens on PayPal's site, not ours.

What we do not store, even with an account: a history of what you converted. Job records are never attached to your account, and your files are deleted on the same schedule whether you are signed in or not. An account remembers your settings, never what you do with the converter. A Pro pass changes none of this, except that its files are kept 24 hours: it is a date on your account, not a record of what you did with it.

You can delete your account at any time from the account menu. Deletion is immediate and removes the email, phone, password hash, sign-in identities, saved settings and any Pro pass record in one step. Any pass still running is forfeited. PayPal keeps its own transaction record, and PayPal's order references for a pass you bought stay in our records for accounting, no longer linked to an account. Sign-in records stay only as anonymous counts, with the IP address and the link to you removed.

Services we use

Cloudflare carries the site's traffic and stores finished files. If you support us or buy a Pro pass, checkout is provided by PayPal (earlier tips went through Ko-fi), and we never receive your card details. For some Instagram and Facebook links, a fetching service (Apify) receives the link and returns the media. Google Analytics and Microsoft Clarity provide the analytics described above. Our servers are rented from hosting companies. Each of these services is governed by its own privacy policy. We may thank a supporter on this site only by a name they made public themselves, such as the one Ko-fi shows for a public tip, and take it down if they ask. If we give a supporter a Pro pass as a thank-you, we keep their email address only until they first sign in with it.

Your choices

If you use the site signed out, what we hold is in the server logs and job records described above, which are not tied to a name or an account. If you think something there relates to you and want it removed, write to us. If you have an account, you can delete it and everything in it yourself from the account menu, without asking us. If you would rather we did it, or you have any other privacy question, contact us at [email protected].

Changes

We may update this policy as the service evolves. The "last updated" date above always reflects the current version.