LinksConverterGet in touch
Contact LinksConverter
One inbox, not a ticket queue. LinksConverter is an independent project run by one person, and every message is read.
We aim to reply within two working days. There is no contact form here on purpose — a form would only put a wrapper around the same inbox, and email means you keep a copy of what you sent.
What to include
A conversion or download failed
The single most useful thing you can send is the job link — every job has its own page at /job/<id>. Paste that within a week of the job and we can see the exact source, target format and error without you having to describe any of it. If you no longer have the link, tell us the URL you pasted, the format you picked, and roughly when.
A site we don’t support yet
Send the link. Extractors get added regularly, and a real example URL is what makes that possible — a site name on its own usually isn’t enough, because support often differs between a post, a reel and a live stream on the same platform.
Copyright or a takedown request
These go through the DMCA process so they’re handled properly and on the record.
Read the DMCA policy →Privacy, or removing your data
Files are deleted automatically, normally two hours after conversion, and file contents are never logged. If you want something removed before that window is up, email the job link and it will be purged.
Read the privacy policy →Feedback, a bug, or an idea
Genuinely welcome.
Things we genuinely can't do
Worth saying up front so nobody waits on a reply that was never going to help.
- DRM-protected streaming
- Netflix, Prime Video, Disney+, Hulu and similar services are blocked deliberately. Bypassing DRM is illegal in most countries, and no amount of asking will change this answer.
- Files past their deletion time
- Output files are deleted two hours after they are ready (six for results over 2 GB, 24 with a Pro pass, up to seven days for one recovered by email). Once that time passes the file is permanently gone from storage — there is no backup to restore from.
- Private or login-only content
- Private accounts, follower-only posts and paid memberships stay out of reach. If a link needs someone else’s login to view, it will not download.